“Dr. Manning, of The Consulting Team, provided me with very useful coaching. I learned that I didn’t always have to be right. I learned to exercise more patience in listening to my staff. I received tools that helped me monitor my reactions, words, and body language. In other words, I increased my emotional intelligence. I also received valuable insight on how to identify the emotions and reactions of those on the other side of a conversation and react to accomplish my goal. Dr. Manning not only helped me with my staff but has also helped me with my interactions with my customers, a truly valuable and worthwhile experience that I enjoyed at every turn.”
Peter V. Ernster, Jr.
Sr. Vice President, Pacific Cheese Company
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